We will contact you and make arrangement again according to your needs and stock availability.

Once the payment is made, no cancellation is allowed.

Yes. But transaction charges will be applied.

First, register an account at MOMS2B. Add your favourite item to your shopping cart, fill up the shipping information, make payment and we will receive your order in our system.

Your order will not be confirmed if payment is unsuccessful. However, you can try to use another credit / debit card to make payment. If you’re still not being able to make payment, kindly contact us and we will assist you personally.

It is secure to shop at MOMS2B. Your personal information is confidential and we will not disclose your information to third party.

You can pay via credit card or debit card.

3D secure is a form of authentication that allows credit card users to enjoy a safer online transactions. It’s designed to improve the security of Internet transaction to prevent your card being used by unauthorised third party. For more information about 3D secure, kindly read more: https://www.ipay88.com/my/shopperhelp/15.asp

You will be notified through email or SMS once we have verified your payment.

Sorry, currently we do not provide cash on delivery service.

We arrange delivery through local delivery service.

We deliver to MALAYSIA, SINGAPORE and AUSTRALIA. For other countries, kindly contact us for shipment charges before making your payment. We will advise you accordingly before you proceed to check out.

Yes, we do, but the shipping charges will vary depends on the weight.

We will provide tracking numbers of your parcel for your convenience of checking the delivery’s status.

Typically, it takes 2 to 14 working days for the parcel to reach you after the payment is confirmed. The duration may vary depends on your shipping address. 

The shipping rate may vary depends on the location and the weight of the product. The final shipping fee will be shown on the checkout page before payment is made. 

Returns of goods will not be entertained except in cases where goods were damaged during transit. In such cases, the damaged goods will have to be returned to Moms2b and we will forward a replacement soonest possible subject to immediate availability.

Yes. Please notify us if the wrong product is sent to you. We will contact you personally for exchange arrangement. However, the wrong product you have received must be in good condition, or else the exchange process will be void.

All goods sold are not refundable unless the product is damaged or wrong item is sent to you.

You can pay this item/ package via instalment! EzyPay is only valid for local Maybank & Public Bank cardholders only. There is an additional 5% surcharge incurred. Click here to find out more. Feel free to contact us if there is any inquiries or for more information regarding to EasyPay Scheme.

Yes. We do offer instalment plan.

Yes. We only offer instalment plan for services such as Mom’s Paradise, Mom’s Delight and Mom’s Helper. You’re required to make a payment of 30% of the total price as booking fee.